How to Cancel Transaction? If square cash app payment failed
If you’re having trouble processing a payment , be sure you’ve updated the app and you’ve tried these app troubleshooting tips . If you’re still having trouble, contact us for help with a specific transaction. Declined Cards Identify Error Messages If a card is declined in the Square app, you’ll see one of the following errors: “Declined. Card has expired. Please use a different card.” “Declined. Please use a different card.” “Declined. Please have cardholder call issuer before retrying transaction.” “Declined. Please verify the card number, expiration date, CVV and ZIP code.” Confirm Personal Information and Settings We’re not given an exact reason a card is declined. If your customer has confirmed their card is valid and the transaction still declines, they should contact their card-issuing bank for more information. For manually entered transactions , Square requires 100% accuracy. The information entered must match the payment card exactly. If your customer has rece